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Privacy Policy.
Your privacy is important to us. Learn how your data is collected, handled, and kept secure.
1. Introduction
RemodelGenius, operated by Liftmyads LLC ("we", "us", or "our"), operates as a home-service connection and quote comparison platform. This Privacy Policy describes the policies and procedures on the collection, use, and disclosure of your personal information when you access or use our website.
2. Information We Collect
When you submit a service request or browse our site, we may collect the following types of information:
- Contact Information: Your full name, email address, phone number, and physical ZIP code.
- Project & Property Details: Selected service category, project timeframe, property type, and homeowner verification status.
- Technical & Usage Data: Internet protocol (IP) address, browser type, referral links, and campaign identifiers (e.g., Click IDs and UTM parameters).
3. How We Use Your Information
We use the collected information for specific, transparent purposes, including:
- Matching your home improvement inquiries with verified local contractors and specialists.
- Processing your service requests and transmitting relevant details to service partners.
- Sending confirmations, administrative notices, and updates regarding your estimate.
- Enhancing website performance, fraud prevention, and customer support.
4. Disclosure, Sale and Sharing of Your Personal Data
By submitting a request on RemodelGenius, you acknowledge and authorize us to share your project information with third-party service providers, contractors, and home improvement partners who can fulfill your requested service.
Under California and similar state privacy laws, this may be considered a "sale" or "sharing" of personal information. In the past 12 months we have shared identifiers and contact details, location (ZIP code and approximate location from IP address), project and property details, online activity (referring website and campaign identifiers) and consent records with these partners. You can ask us to stop at any time: see Do Not Sell or Share My Personal Information. We do not knowingly sell or share the personal information of anyone under 16.
5. Data Security
The security of your personal data is important to us. We implement standard administrative, organizational, and technical safeguards to protect your personal details from unauthorized access, use, alteration, or disclosure.
6. Your Privacy Rights
Depending on where you live, including if you are a California resident, you may have the right to:
- know what personal information we collect, use, disclose, sell or share, and who receives it;
- request a copy of the personal information we hold about you;
- request that we delete or correct your personal information;
- opt out of the sale or sharing of your personal information; and
- not be treated differently for using these rights.
To make a request, use our privacy request form or contact us using the details below. We may need to verify your identity before acting on a request to know, delete or correct. We will confirm receipt within 10 business days and respond within 45 days. An authorized agent may make a request on your behalf, and we may ask for proof of their authority. We also treat a Global Privacy Control signal from your browser as a request to opt out of sale and sharing.
7. Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted directly to this page with an updated effective date.
8. Third-Party Tools and Consent Records
To document the consent you give, our forms use third-party verification services such as TrustedForm and Jornaya. These services may record details of your visit and your interaction with the form, such as the page you viewed, the consent wording shown, and the time you submitted, and give us a certificate or token that proves it. Those records are governed by the providers' own privacy policies.
9. How Long We Keep Your Information
We keep your request and consent records for as long as needed to provide the service, to prove the consent you gave, to meet legal obligations and to resolve disputes. We then delete or de-identify them.
10. Children
Our services are for adults who own or manage a home. We do not knowingly collect personal information from children under 16.
11. Contact Us
Liftmyads LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA
Phone: (765) 208-5510
Email: contact@liftmyads.com
